Your Heritage parent guide.

Handbooks, first-day preparation, communication and everyday help in one place.

Interactive handbookExplore policies and routines chapter by chapter.Daily feesCompare both centres and school-age options.Illness guideUse local public-health guidance when your child is unwell.Parent FAQsPrograms, visits, meals and getting ready.

Pack for the first day.

These are useful everyday essentials. Your centre will confirm anything specific to your child’s program.

Tick items as you go. Nothing is saved or submitted.

Stay connected with Lillio.

We use Lillio, formerly HiMama, for parent communication and day-to-day updates.

Getting started

Ask your supervisor for your family’s invitation, then follow it to connect with your centre.

Get the Lillio app

For urgent matters, please call your centre directly.

Download your handbook.

Use the current fee schedule alongside the handbook and ask your team about policy updates.

Come see a Heritage day for yourself.

Meet the team, look around, and ask the questions that matter to your family.

Plan a visit

Ask Heritage

Quick answers from reviewed Heritage information. This is not live chat. Please leave out names and personal details.

For medical advice, call 811. In an emergency, call 911.